Razer Synapse 3 Chroma Not Working

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Razer Synapse 3: Supported Operating System: Version: Supported Languages: Windows 7 64-bit (x64) Windows 10 64-bit (x64) V1.0.148.188: English. Chinese Simplified. Razer Chroma Hardware Development Kit Razer Chroma PC Case Lighting Kit Razer Core X Chroma Razer Cynosa Chroma CrossFire Edition Razer Cynosa Chroma Pro. 2) Under the Process tab, right-click any Razer Synapse processes and select End Task. 3) Relaunch Razer Synapse to test your issue. If it still won’t work, then move on the try the solutions below. Fix 2: Perform a clean-install for your Razer device drivers. If any of your Razer device drivers is old, missing or corrupted, the Razer Synapse. Razer now makes their Naga, a series of dedicated MMO focused gaming mice; wireless! Making this the only mouse in the Naga Series worthy of having 'Epic' in the name. With a dedicated 12 button keypad dedicated to the thumb, this mouse gives gamers the power to use their most common abilities without ever having to lift a finger. With the addition of a scroll wheel with tilt action, this. Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your patience during this critical time. Razer Synapse not working or not opening situation is very common among Windows 10 users, but the good news is you easily fix it with the help of this step by step guide. Follow the solutions explained below and you will be able to fix all sorts of errors such as Razer Synapse not opening, Razer Synapse won’t open on Windows 10, the Razer.

Are you facing the issue of Razer Synapse not opening after Windows 10 update? Learn how to fix Razer Synapse not working on Windows 10 / 8 / 7 computer.

What to do if Razer Synapse won’t open on Windows 10? People usually ask this question when they start facing Razer Synapse not working or Razer Synapse not opening problem.

If you are a computer enthusiast and real passionate gamer, we are sure you are familiar with the Razer, a hardware manufacturer by the gamers for gamers.

There are many products (Gaming Laptops and Desktops, Razer Phone, Gaming Mice and Mats, Gaming Keyboards, Gaming Headsets and Broadcaster, Gaming Console, Apparel, Bags and Cases, and many more accessories.) launched by Razer Inc. with the Razer keyboard and mouse being the best ones.

There are several devices which come under the Razer product line, and all these devices are managed by Razer Synapse which is a well-known cloud-based unified configuration software. Using this cloud-based driver software, you can easily configure and manage all your Razer devices such as keyboard and mouse etc.

Razer Synapse is popular for providing cloud-based storage for personalized gaming settings, but many people have reported that they are unable to use this hardware configuration tool and are coming across Razer Synapse not opening or not working issue.

There could be several reasons that you’re are experiencing this annoying issue, but nothing to worry about now because today in this tutorial, we are going to list few most workable solutions which will help you in resolving Razer synapse not working or not opening after Windows 10 update.

How to Fix Razer Synapse Not Working on Windows 10 / 8 / 7

Although, most of us don’t know why exactly Razer Synapse stops working and responding. But according to all the expert users, the outdated or corrupted drivers are the prime reason. Corrupt system files, virus or malware are other considerable reasons. Even, this is also a possibility that Razer Synapse won’t open if you have a bad internet connection.

Razer Synapse not working or not opening situation is very common among Windows 10 users, but the good news is you easily fix it with the help of this step by step guide.

Follow the solutions explained below and you will be able to fix all sorts of errors such as Razer Synapse not opening, Razer Synapse won’t open on Windows 10, the Razer Synapse not responding, and Razer Synapse network not available etc. Here we go:

Do you know? How to Fix Logitech Wireless Mouse Not Working in Windows 10

Reinstall Device Drivers

In most of the cases, a corrupt or outdated driver is the reasons behind Razer synapse won’t open. The first step towards troubleshooting this issue will be uninstalling all the Razer device drivers and installing them back again.

This approach has resolved Razer Synapse not working on Windows 10 issue for many users. Follow the steps mentioned below to reinstall Razer Synapse drivers:

Step (1): First of all, open Run dialog box by pressing Windows + R key together and then type devmgmt.msc in it and hit the Enterkey to open Device Manager.

Step (2): On the Device Manager window, expand the Human Interface Devices, Keyboards, Mice and other pointing devices sections by clicking on it.

Step (3): Here you will see all the Razer devices which you are using. So just, right click on the Razer device one by one and then select Uninstall device option.

Working

Step (4): Now a warning dialog box will prompt on your screen, simply check the “Delete the driver software for this device” option and then click on the Uninstall button.

Once all the Razer device drivers are uninstalled from the Device Manager, now you need to remove the Razer Synapse application from the system.

Step (5): To do so, navigate to Settings > Apps > Apps & features and then open Razer Synapse and then click on the Uninstall button.

Step (6): Once the Razer drivers and Razer Synapse program are uninstalled, disconnect all Razer devices (Razer mouse and keyboard etc.) from your computer and keep them disconnected for a few minutes.

Step (7): Finally, restart your computer and after around 5 minutes, connect all the Razer devices back in your system.

Now your computer will automatically begin the installation process of the default drivers stored for these devices. Follow the on-screen instructions if prompted and new drivers will be installed.

After reinstalling device drivers, now try accessing the Razer Synapse on your Windows 10 PC and it should work without any interruptions.

You might also like to know: How to Fix Lenovo Touchpad Not Working in Windows 10

Check for Windows Updates

In case, the above-explained method didn’t help you in resolving Razer Synapse not working on Windows 10 issue and the problem still persists then you need to check for Windows 10 updates on your computer.

Sometimes, it is also possible that the issue might appear due to the Windows Update. So check and see if there are new updates available for your computer. Here’s how to check for Windows Updates in Windows 10 PC:

Step (1): At first, go to Start > Settings > Update & security and then select Windows Update from the left menu.

Step (2): Now under the Windows Update section, click on the Check for updates button to start checking for the available updates.

If any new updates are found during the scan, they will get downloaded and installed automatically. Now you can try accessing the Razer Synapse cloud-based hardware configuration tool on your Windows 10 system.

Conclusions

Razer Synapse won’t open on Windows 10 can be easily resolved by following the solutions which we have listed above. Addition to all these methods, Razer Synapse not working problem can be also solved by switching to a good active internet connection or temporarily disabling antivirus software on your computer.

We hope that now you know how to fix Razer Synapse not opening on Windows 10 / 8 / 7 PCs. Do share your valuable feedback with us using the comments section below.

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Home >Blog > 12 Solutions to Fix

12 Solutions to Fix

Why isn't Razer Synapse opening on my PC? Here are 12 solutions to detect and fix your issues.

by Helen | Jun 18, 2020

Since its release, 'Razer Synapse won’t open' issue has lasted for years. If you’re a gamer and fans of Razer, then having no access to Razer Synapse could be frustrating for you. It is frustrating because after having the mentioned issue, you won’t be able to use a mouse and keyboard connected to your PC, and your game won’t work. Therefore, we jump in to help you with a set of Razer Synapse Problems and their solutions as well.


What Is Razer Synapse?

Razer Synapse is a unified configuration software released by Razer designed to configure and customize Razer hardware series (RGB lighting, keyboard macros, mouse DPI, etc.). Officially, Synapse allows its users to rebind controls or assign macros to any of their Razer peripherals and automatically saves all its users’ settings on cloud. Thus, when its users working with new Razer peripherals, they can apply their special device settings from the cloud savings without personalizing them one by one.


Why Is Razer Synapse Not Opening?

Opening

There are many possible reasons for Razer Synapse not working, simply software breaks down, driver outdated, unstable USB connection, surround module interference, antivirus software interception, device compatibility problem, and so on. And, one person’s Synapse was unavailable may due to one or more causes.


Razer Synapse Will Not Open - How to Fix?

As for different causes, the solution is unlike. The following content will sort the solutions into three groups.


Way 1. Relaunch Razer Synapse

If this is the first time you failed to start Synapse or you feel like you don’t pay your attention when opening it (maybe your clicks miss the icon), you can relaunch the software and run it as administrator.


Way 2. Check USB Connection of Razer Peripherals

Go to check the USB cables of Razer mouse, keyboard, etc. to see whether they are connected firmly or not. If not, just fix them or replace new ones to solve Razer Synapse not opening issue.


Way 3. Upgrade/Reinstall Razer Device Drivers

Check whether your drivers of Razer hardware devices are up to date or not. If it is not, just upgrade it.

If that doesn’t work, maybe you need a fresh installation of those drivers. Reinstallation will also bring you the latest version of device drivers.


Step 1. Right-click “This PC” (for Windows 10) or “My Computer” (in Windows 7/8) and choose “Manage” to open the “Computer Management” window.

Step 2. In the Computer Management window, click “Device Manager” in the left menu.



Step 3. Find and uninstall all Razer devices’ drivers. Just right-click on the driver and select “Uninstall device”. (Yes, here choose “Uninstall device”.)

Step 4. Disconnect all Razer devices form your computer by pulling out their USB cables.

Step 5. A few minutes later, restart your PC and plug all those devices in again. And, Windows will auto-install the drivers of the devices.


Way 4. Reinstall Razer Synapse

Move to the Apps & features a part in Windows Settings, find and uninstall Razer Synapse. Then, go to the Razer Synapse official page, download and install the newest version Razer Synapse 3.




Notes:

1. Make sure to completely delete all Synapse related folders [C:Program Files (×86)Razer ] and data [C:ProgramDataRazer directories]. And, those files are hidden in default, you should first unhide them before deleting.

2. Do not install the Razer Surround Module after Synapse’s reinstallation.

Or, you should go back to the old version of the software to deal with Razer Synapse not opening. Some users mentioned that Razer Synapse 2 is more stable than version 3. Besides, Synapse 2.0 supports MAC OS except for Windows while Synapse 3.0 can’t.


Way 5. Disable/Remove Razer Surround Module

If you take a fresh installation of Razer Synapse described in Way 4, you are suggested not to install the surround module. After Synapse reinstallation, log into your Razer account and let Synapse connect to the Internet.



Wait without any operation until Synapse shows the above screen. Then, you’ll get 2 notifications when clicking on the top-left email account: Razer Surround and Synapse Update. Click “Razer Surround” and select “Cancel”. Then, you can update Synapse if there is an available update version. Finally, restart the computer from Razer pop up notification.

If you already have Razer surround module installed, just uninstall it from Apps and Features in Windows settings.


Way 6. End Razer Processes for fixing Razer Synapse not Opening

For Razer Synapse 3.0 not opening, some users fixed it by closing Razer processes before launching it.

Step 1. Right-click the Taskbar and pick “Task Manager”.



Synapse

Step 2. Click on one Razer process and click “End task” on the bottom left corner. Then, close other Razer processes in the same way. You can only close them one by one.

Step 3. Finally, run Synapse with administrator authority.

Synapse


Way 7. Check Synapse’s Compatibility with System

Usually, this method can solve Razer Synapse not opening problem in Windows 7 or Windows 8.

In Win 8, go to “Synapse Properties”, select the “Compatibility” tab, and run the software with Windows 8 operating system.

For Windows 7, the operations are similar. Yet, you have to run synapse with admin and without any antivirus service running on.



Way 8. Create New Synapse Account

Another way to solve Razer Synapse not starting issued is to create a new account to log in. this is a temporary solution found by a synapse user. He himself confirmed that after a period of time’s use of the new account, the program will not apply again. Therefore, you should create another new account. He reminds that after you set up your account, make sure to export everything to a file. Then if you have the problem again later, all you have to do is create another new account and import the file and you're ready to go.


Way 9. Install the Newest Microsoft .NET Framework

NET framework is a necessary system configuration for Razer Synapse. If there is no NET framework, Synapse isn’t functional. Still, an outdated framework may also result in Synapse not applying. All in all, get the very latest version of NET Framework (currently 4.8) is the final solution.


Way 10. Turn off Windows Defender or Third-party Antivirus Firewall

These security programs may regard Razer Synapse as spyware and freeze it. Thus, it may get Synapse work again by disabling the antivirus software.

For your own third-party security applications, just temporarily stop it by yourself to fix Razer Synapse Won't Open issue. The next will show the guide to turn off Windows Defender.


Step 1. Type “control panel” in the bottom left search column and open Control Panel in the search results.



Step2. Scroll down to find and open the Windows Defender Firewall window.



Step 3. Click “Turn Windows Defender Firewall on or off” in the left menu.



Razer Synapse 3 Chroma Profiles

Step 4. Choose “Turn off Windows Defender Firewall” in both private and public network settings. Then, click “OK”.

Note: Remember to turn on Windows Defender Firewall after successfully launched Razer Synapse.


Way 11. Update Computer Operating System

There is also a chance that an old system version is not compatible with Razer Synapse. So, update your OS might also solve Razer Synapse not opening the problem.


Step 1. Open computer settings.

Not

Step 2. Select “Update & Security”.

Step 3. In the Update & Security Settings window, check for system updates; download and install the update if there is any.

Razer Synapse 3 Chroma Apps Not Working



Way 12. Take a Clean Boot

Carry out a clean boot to explore execution problems within a booting procedure, like mistake messages and programming clashes. Then, solve these problems may fix Razer Synapse access unavailable issue.


Razer Synapse 3 Chroma Workshop

The Bottom Line

If none of the above work in your situation, you can try to contact the Razer support team. Though not a few people complained that its useless to rely on the support team; they are not that technical and won’t finally solve the problem, you can try your luck if there’s no other solution you can think about. Or, just keep searching in Google for further solutions. Good luck!

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