1. Junkyard Willie
2. Frank Rizzo Prank Phone Calls

The Touch-Tone Terrorists is a series of prank phone callscomedyCDs.

Listen to Touch-Tone Terrorists Radio featuring songs from Appetite for Disruption free online. Listen to free internet radio, sports, music, news, talk and podcasts. Stream live events, live play-by-play NFL, NHL, college football, NCAA basketball, and Premier League matches. CNN, MSNBC, Fox. The Touch-Tone Terrorists discography and songs: Music profile for The Touch-Tone Terrorists. Genres: Prank Calls. Albums include Customer Service Disasters!, Customer Service Crackpots, and Appetite for DisRuption. From the prank phone call album 'Customer Service Disasters' by TOUCH-TONE TERRORISTS. Find album reviews, stream songs, credits and award information for Permanent Lapse of Reason - Touch Tone Terrorists on AllMusic - 2000.

About[edit]

The Touch-Tone Terrorists are actually one man, Pete Dzoghi^[1] who also goes by the name of 'RePete'. He purchased a series of 1-800 numbers, including ones that were one digit different than actual customer service numbers for companies such as (apparently) UPS, an oil change business, an auto insurance 'claims support line', a psychic hotline, a pen manufacturer, a bank, department store, phone company, and others.^[2] Using a Gentner SPH-3A telephone hybrid and a Yamaha SPX-90 electronic pitch transposer to alter his voice over the phone, he would take incoming calls from people who had misdialed the number and were under the assumption that they had dialed the right number. He created a series of ridiculous exaggerated characters, all of which were voiced by him.^[2]

Junkyard Willie

Several Touch-Tone Terrorists calls were featured on Crank Yankers on Comedy Central and MTV2, most notably the Yankerville Parcel Service calls.

At one point UPS tried to stop the sale of the Touch-Tone Terrorists CDs through a series of letters demanding, among other things, that all inventory of Infestation Records' CDs be 'delivered' to UPS lawyers 'for destruction', because UPS believed that many of the TTT calls involved customers who thought they were speaking to UPS customer service representatives.^[2] Infestation Records refused to comply on the basis that the CDs are a protected parody and the calls were recorded legally.^[2] RePete consulted with several attorneys regarding various legal issues to make sure that what he was doing was within legal grounds. All subjects give their permission to have their voices on the CDs, and were 'paid well.'^[2]

Pete Dzoghi was also a frequent guest on Howard Stern's radio show, once in person, but usually called upon to crank callHoward Stern staff and Wack Pack members, such as Crazy Alice, and High Pitch Eric. When Howard Stern first began airing Touch-Tone Terrorists, the album A Permanent Lapse of Reason peaked as high as #5 on Amazon.com's hot 100 albums.^[3]

RePete says he has retired from recording prank calls, as he claims the process of recording and releasing the calls as well as dealing with illegal file sharing of his tracks require over two years of full-time work. When the fifth album, Customer Care Creeps, was released, RePete also recorded an alternative, staged version of the calls in which he himself voiced the caller's voices. Many people thought these fake calls were the actual album, but RePete stated that the staged calls were not the real album but rather those that were propagated on illegal P2P file sharing networks. RePete also says on his website that he can no longer legally record the calls that he used to record due to changes in the law in his home state of California.^[4]

Characters[edit]

• Junkyard Willie Robinson: A gravelly-voiced African-American man with a bad attitude. He is known for launching off into litanies of curse words and Ebonics, then filibustering during the arguments that ensue. He frequently threatens to 'pee in yo gas tank' and tells customers to 'calm yo ass down!' Also often uses variations of phrases that include 'jive turkey', 'talkin' trash', and 'old bag'. Willie is from Compton, California, and used to be an operator of a junkyard where he would shine hubcaps. According to at least one tirade against an irate customer, he claims to have been a Drill instructor in the Army.
• Jim Bob the Handicapped Hillbilly: A stutteringmentally challengedhillbilly in a wheelchair with poor customer service skills and a low IQ. He insults customers with phrases like 'bird brain', 'lunkhead' and 'city slicker'.
• Blade Jones the Drunk Guy: A homeless^{[citation needed]} drunk, he readily admits to customers that he regularly uses drugs and alcohol at work. He often vomits while customers are on the phone ('Sorry, I just had a little too much to drink'), and calls prospective employers looking for a job.
• Stu Jaimison the Big Shot: The arrogant, corporate big shot. He is unsympathetic to disgruntled customers, frequently telling callers that they are 'a drop in the bucket' to his company.
• Joe: The nice guy. Irate customers will often complain to him because he has sympathetic ear, after which he'll 'transfer' the call to Jim Bob or Junkyard Willie, sometimes cyclically until the caller becomes sufficiently exasperated and hangs up. Joe usually consoles the customers, often telling them 'You deserve better service than this', before transferring them again.
• Vladimir: A rude Russian who gets under people's skin ('You sound like stupid American').
• Old Man Louie Pellagrini: A senile 90-something-year-old ('I love booze and broads'). Known for attempting to get booze delivered to his hospital room, calling to get a ride back to the retirement home from a strip bar, or calling in search of his lost colostomy bag.
• Tic-Tac the Low Calorie Loco: A Mexican-American who annoys customers by interrupting them in Spanglish.
• Clarence Washington: An Ebonics talking African-American man who talks a lot of 'mumbo jumbo'.

The CDs and DVD[edit]

• Appetite For Disruption: This is the first CD in the series. Released in 1998, it features 18 outbound prank calls.
• A Permanent Lapse of Reason: This is the second CD in the series. Released in 1999, it is the first CD in the series to feature inbound prank calls. This CD has a total of 21 calls, 5 of which were inbound.
• Customer Service Disasters: This is the third CD in the series originally released in 2000 and contains 16 calls. This CD was re-released in 2005 with 2 new calls and new cover art. By popular demand 17 of the 18 calls feature inbound (wrong number) calls for various businesses.
• Customer Service Crackpots: This is the fourth CD in the series, released in 2002. This is the first CD in the series that does not go by the name Touch-Tone Terrorists. It appeared under the name The Junkyard Willie Prank Call Tapes 4 due to its release shortly after the September 11 attacks. This CD features 22 prank calls.
• The Junkyard Willie Movie: Lost In Transit: A straight-to-DVD movie based loosely on the Touch-Tone Terrorists characters. The film, released in 2008, includes one new prank call.
• Customer Care Creeps: This is the 5th CD in the series, was released in two parts in 2009 and 2015 and contains 16 calls.^[5]

See also[edit]

References[edit]

1. ^Pete Dzoghi on IMDb
2. ^ ^abcdeFrequently Axed QuestionsArchived 2007-02-14 at the Wayback Machine
3. ^LA Weekly - News - The Merry Prankster - John Whalen - The Essential Online Resource for Los Angeles
4. ^Touch-Tone Terrorists news
5. ^Junkyardwillie.com

External links[edit]

• Official website

the Junkyard Willie Prank Call Tapes - Customer Service Crackpots

(formerly Touch-Tone Terrorists)

By popular demand this 4^th and final CD features more INCOMING calls for customer service that turn angry! Callers get caught completely off guard, thinking they have reached a credit card company, bank, auto insurance company, auto rental company, phone company, office supplies company, etc.Unsuspecting customers get fed up, then scream and yell when confronted with corrupt 'customer care reps'!The cast of lunatics includes Junkyard Willie, Jim Bob the Inbred Hillbilly, Blade the Rock ‘n Roll Burn Out, Stu Jaimison the arrogant big shot, Vladimir the Russian with the attitude … all conducting business with reckless abandon.Try treating customers like this at YOUR work and you’ll be out of a job! Nowadays customer service is sub-par -- but it was never THIS bad! This CD is further confirmation that 'You can't find good help these days!' It has taken 1 1/2 years to record this CD. Threats of lawsuits were endured as well. Running time: more than 68 minutes.Contains profanity! (Advise Your Parents)

1) Rent-A-Car - Jim Bob When a woman calls to extend her car rental period for one more day, Jim Bob the Inbred Hillbilly gets nosy and asks, “What the hell do you think you’re doing?”This immediately evokes hostility and confrontation that only Jim Bob could mastermind.

Frank Rizzo Prank Phone Calls

2) I Wanna Cancel - Vladamir / Willie As heard on Stern. Vladamir tells this customer that he hopes someone will leave POOP on his doorstep because he wants to cancel some credit card charges. Then Willie takes a hard line response to the customer's complaints.

3) Rude Russian Banker - Vladamir / Willie Woman calls up a bank to find out information about her savings account but instead gets angry and frustrated with the disrespectful attitude and the language barrier that separates her and Vladamir the Russian!

4) Respect for Your Customers - Stu Jaimison / Willie As heard on Stern. More pathetic customer service from Stu and Willie.Woman gives Junkyard Willie a speech about customer service etiquette, telling him that his “manners are absolutely atrocious”, etc.

5) Wrongful Credit Card Charges - Willie This credit card customer has every right to have charges removed but Junkyard Willie insists on selling him something he doesn’t need.

6) Junkyard Willie's Psychic Line - Vladamir / Willie Young man calls and listens with his girlfriend to Willie give a worthless and warped card reading.When an argument unfolds Willie declares, “You gonna shine hubcaps the rest of your life if you don’t call back!”

7) D.R.U.N.K. - Stu Jaimison Stu Jaimison refuses a female caller’s request for insurance payment, saying that the claimant was drunk, and therefore caused the accident.Stu’s rush to judgement naturally prompts an angry reaction.Then Stu has the nerve and arrogance to lash back by saying “…If we want your opinion we’ll beat it out of you.”

8) Insurance Settlement (part 1) - Jim Bob Loud, outspoken man gets furious with Jim Bob. RealAudio

9) Insurance Settlement (part 2) - Willie Man calls back but only gets the same treatment from Willie.

10) Save the Drama for Yo Momma - Willie / Jim Bob - As heard on Stern. A fed up auto insurance customer encounters hostility from Jim Bob and Willie.But this customer isn’t AT ALL afraid to voice her disapproval!RealAudio

11) Insurance Claim Check - Jim Bob Woman gets angry with Jim Bob when he accuses her of driving drunk.

12) Red Neck Insurance Rep- Jim BobHusband and wife get very angry with Jim Bob!

13) Cheap Ass - Stu Jaimison - As heard on Stern. A customer wants to buy lead replacements for a pen. Stu calls him a cheap ass, saying that he should buy a whole new pen.

14) Delrod Deliver da Mail - Clarence Washington Ebonics talking tracking representative talks a whole lot of mumbo jumbo!

15) Shoe Sale- Jim Bob Jim Bob infuriates a customer who calls about a shoe sale she read about in the paper.

16) You Are the Trash- Blade A woman calls to speak to some employee but is forced to try to get Blade to get him out of the bathroom. Woman gets angry with Blade.

17) Corrupt Phone Company- Willie, Jim Bob, Stu - As heard on Stern. Customer has received a shut off notice for her phone service. Willie and Stu offer the worst customer service ever.

18) Trashcan Lid Beating - Willie, Jim Bob, Stu - Girl calls to find out information about a car rental but instead listens to a very abrasive employee pushing his weight around.

19) Redneck Repo Man- Jim Bob - Guy THINKS that he is speaking to the man who illegally repossessed his car. Jim Bob tells him that he's 'lazy', 'doesn't want to work' and 'watches wrestling all day', etc.

20) Nasty Freak - Blade Girl only needs a FAX number but must speak to a very weird dude named 'Blade'.

21) Gimme a Ride Dude - Blade Outbound call in response to a motorcycle for sale. Does Blade want to buy the bike OR does he really just need a ride back home from the Rainbow Bar & Grill.