Hi Brad, In older versions of the client connector, you get that.enc file. Newer version give you a zip file. The.enc file is encrypted for transport to Zscaler for support. Internally, we have to use a tool to decrypt this file. All of the logs contained there are accessible from the machine locally in C: ProgramData Zscaler on Windows. Enc Viewer free download - Free Photo Viewer, PowerPoint Viewer 2007, PDF-XChange Viewer, and many more programs.
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Use Another Program
If you can’t view the ENC file by double-clicking it, try opening it in a different program. Some of the most popular programs for opening ENC files are Video File, Sniffer Capture File (Network Associates Technology Inc.), and My Personal Programmer Encrypted Distributed Project. Check out the developers’ websites, download one or more of these programs, then try to open your ENC file again.
Get a Clue From the File Type
One file extension can be used for multiple types of files. Knowing the type of file you have can help you find out how to open it. Most ENC files are categorized as Page Layout Files, which can be opened by numerous software packages. See if you have a program already installed on your computer that’s designed to open Page Layout Files. Hopefully, this program might also work with your ENC file.
You can find out which type of file your ENC file is by looking at the file’s properties. Just right-click the file icon and select “Properties” or “More Info.” On a Windows computer, the file type will be listed under “Type of File”; on a Mac, it will be under “Kind.”
Contact a Developer
Nobody knows more about file extensions than software developers. If you can’t open your ENC file using any of the usual programs, you can contact the program’s software developer and ask them for help. Find your program’s developer in the list below:
| Software | Developer |
|---|---|
| Video File | Microsoft Developer |
| Sniffer Capture File (Network Associates Technology Inc.) | DOS |
| My Personal Programmer Encrypted Distributed Project | M:Pact Technologies |
| CopySafe PDF Encrypted File | ArtistScope |
| Media Safe Encrypted Data | Nova Epoc Systems |
| BlackIce Evidence Log File | Microsoft Developer |
| Dungeon Related File | Microsoft Developer |
| Census of Employment and Wages Flat Data File | Bureau of Labor Statistics |
| Encore Musical Notation File | GVOX |
| Knowledgeware Encyclopedia | Windows Programmer |
| UUENCODE Encoded File | Unknown |
Get a Universal File Viewer
When no other program will open your ENC file, universal file viewers like File Magic (Download) are here to save the day. These programs can open many different types of files, so if none of the above tips work, a universal file viewer is the way to go. Note that some files are not compatible with universal file viewers and can only be opened in binary format.
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