Citrix Workspace app for Mac overview High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox.
Citrix Receiver App For Mac
Applicable Products
- 3) Expand the Receiver for Desktops- Receivers by Platform section and click the Receiver for Mac link. 4) On the next page, locate and click the Download button in the lower right-hand section.
- For Receiver for Mac 12.0 and later versions, only secure (HTTPS) stores are allowed by default. The following procedure describes how to bypass this limitation in order to use non-secure (HTTP) stores in test environments. Note: Citrix recommends using secure (HTTPS) stores in production environments.
- Receiver for Mac
Objective
This article provides an overview of logging features available with Receiver for Mac, and explains how to use them in the Receiver.
Receiver for Mac has the logging interface in the Advanced tab of the Receiver Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top. There are five types of logging available in Receiver for Mac: Installer Logging, Session Logging, Store Logging, Always-on Logging, and Receiver Updates Logging. Installer logging, Always-on and Receiver Updates logging are enabled by default. Conversely, Session Logging and Store Logging are disabled by default. Installer Logging captures debug messages from the Receiver during the installation.
Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
Store Logging includes logging of AuthManager and StoreComms. As expected, the AuthManager handles the authentication between the user and the Receiver Store or Site. The StoreComms manages the information about the Store configurations and connection settings.
Log files generated by Always-on Logging are stored in ~/Library/Logs/Citrix Receiver. Always-on Logging keeps 2 log files for the ReceiverHelper/Citrix Receiver/Citrix Receiver Launcher/NPAPI plugin component, and 10 files for Citrix Viewer.Log files for the Citrix Receiver Launcher and NPAPI plugin component contain logs related to session launch from a web browser. The NPAPI plugin is used while launching using Safari web browser and Citrix Receiver Launcher for launch using Chrome and Firefox. Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting Receiver auto-update related issues.
Instructions
Select Connection Diagnostics or Full in the Session Logging.Citrix Receiver For Mac Ochsner Remote
There are two settings within Session Logging- Connection Diagnostics and Full Logging. Connection Diagnostics logging is specific to identifying errors while connecting so all logging will be enabled up until the point when the session is deemed successful. Full Logging will log everything including the Connection Diagnostics and Session Logging.
Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use. The user enabling this logging will get a warning that must be acknowledged to continue.
Once enabled, the Receiver will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs. Select Normal or Verbose in the Store Logging.
The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary. Select Disabled in the Session Logging and Disabled in the Store Logging.
The Receiver log files are stored in the local Mac user’s home directory: ~/Library/Logs/.
| Type of logging | Log file location | |
| Installer logging | ~/Library/Logs/ReceiverInstall.log | |
| Session logging | ~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*) | |
| Store logging | Normal | ~/Library/Logs/CitrixServerCommunication.log |
| Verbose | ~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log andServiceRecord.log (along with CitrixServerCommunication.log) | |
| Always-on logging | Web Browser Launch Logging (Citrix Receiver Launcher/NPAPI plugin component) | ~/Library/Logs/Citrix Receiver/com.apple.WebKit.Plugin.64_<time_stamp>.txt ~/Library/Logs/Citrix Receiver/Citrix Receiver Launcher_<time_stamp>.txt |
| Receiver Helper Logging | ~/Library/Logs/Citrix Receiver/ReceiverHelper_<time_stamp>.txt | |
| Citrix Receiver Logging | ~/Library/Logs/Citrix Receiver/Citrix Receiver_<time stamp>.txt | |
| Citrix Viewer Logging | ~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*) | |
| Citrix Receiver Updater Logging | ~/Library/Logs/Citrix Receiver/Citrix Receiver Updater_<time_stamp>.txt | |
Citrix Receiver For Mac Download
(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.
Ochsner Citrix Receiver
You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.